Customer Onboarding Software powered by AI with

Customer Onboarding Software powered by AI with

Crypto Rewards

Crypto
Rewards

Crypto Rewards

Projetly’s Customer Onboarding Software lets you define every step of the customer journey, automate execution with intelligent AI agents, proactively manage onboarding risks in real-time, and reward teams and customers with crypto token incentives all within one unified, collaborative platform.

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AI Insights

Customer Portal

Milestones Plan

Health & Risk

Crypto Rewards

AI Insights

Customer Portal

Milestones Plan

Health & Risk

Crypto Rewards

AI Insights

Customer Portal

Milestones Plan

Health & Risk

Crypto Rewards

AI Insights

Customer Portal

Milestones Plan

Health & Risk

Crypto Rewards

Why Traditional Onboarding Approaches No Longer Work 

Why Traditional Onboarding Approaches No Longer Work 

Old-school onboarding methods weren’t built for today’s fast-moving SaaS landscape. When onboarding is reduced to spreadsheets, static checklists, and scattered tools, teams fall behind, customers get frustrated, and go-lives get delayed.

Without automation, real-time visibility, or performance incentives, onboarding becomes a bottleneck not a growth lever. 

1

Onboarding Is Still Manual and Reactive 
Onboarding Is Still Manual and Reactive 

Traditional tools rely on human follow-ups and task juggling. Without automation, teams spend hours chasing updates instead of guiding customers to success. 

Traditional tools rely on human follow-ups and task juggling. Without automation, teams spend hours chasing updates instead of guiding customers to success. 

2

No Real-Time Visibility or Risk Signals 
No Real-Time Visibility or Risk Signals 

You can’t fix what you can’t see. Legacy onboarding systems don’t surface engagement levels, sentiment, or early warning signs leading to last-minute escalations. 

You can’t fix what you can’t see. Legacy onboarding systems don’t surface engagement levels, sentiment, or early warning signs leading to last-minute escalations. 

3

Customers Are Left in the Dark 
Customers Are Left in the Dark 

Most platforms are internal-facing. Customers don’t get clear views of progress, responsibilities, or next steps which hurts trust and collaboration. 

Most platforms are internal-facing. Customers don’t get clear views of progress, responsibilities, or next steps which hurts trust and collaboration. 

4

Scattered Tools Create Gaps 
Scattered Tools Create Gaps 

Teams jump between email, PM tools, CRMs, and docs to manage onboarding wasting time and causing data silos, misalignment, and duplication. 

Teams jump between email, PM tools, CRMs, and docs to manage onboarding wasting time and causing data silos, misalignment, and duplication. 

5

No Motivation to Hit Milestones 
No Motivation to Hit Milestones 

There’s no built-in way to reward good onboarding behavior neither for your internal teams nor the customers themselves. This leads to low energy and slower outcomes. 

There’s no built-in way to reward good onboarding behavior neither for your internal teams nor the customers themselves. This leads to low energy and slower outcomes. 

6

Lack of Ownership Across the Journey
Lack of Ownership Across the Journey

Without smart systems, it’s hard to coordinate across Sales, CS, and Implementation. Customers feel handoffs, not a seamless experience. 

Without smart systems, it’s hard to coordinate across Sales, CS, and Implementation. Customers feel handoffs, not a seamless experience. 

Introducing Projetly’s AI-Driven Customer Onboarding Software that Drives Growth and Efficiency 

Introducing Projetly’s AI-Driven Customer Onboarding Software that Drives Growth and Efficiency 

Projetly is the modern customer onboarding software that automates execution, enhances collaboration, and rewards progress. With AI agents, shared workspaces, and onchain incentives, you can streamline onboarding across teams and deliver faster outcomes with less manual work. 

AI-Powered Onboarding Execution 

Projetly’s AI agent handles task creation, assignment, and deadline tracking. It automates workflows across your onboarding journey, keeping the onboarding engine running 24/7. 

Smart Templates, Tasks & Docs with AI 

Launch onboarding projects faster using AI-generated templates. Projetly also helps you auto-create tasks, sub-tasks, detailed descriptions, and onboarding documents, customized to the customer journey. 

Built-in Calendar & Meeting Management 

Manage kickoff calls, weekly check-ins, and go-live meetings directly from Projetly. Link them to tasks, docs, and summaries for full context in one place. 

Document Management 

Create, edit, and share documents powered by AI directly in your workspace. Customers can review, comment, and co-edit files making onboarding plans, SOPs, and knowledge docs truly collaborative. Also, you can upload existing documents and share them with customers.  

Proactive Updates, Risk Alerts & Health Scores

Projetly tracks onboarding momentum, delays, and sentiment. Get instant alerts when things go off track so you can step in and course-correct before issues grow. 

Crypto Token Rewards for Onboarding Success

Motivate every stakeholder with tokenized rewards. Projetly uses smart contracts to distribute crypto tokens to onboarding teams for their success, and even customers based on milestone achievement. 

How Projetly Streamlines Customer Onboarding from Day One 

How Projetly Streamlines Customer Onboarding from Day One 

Ready to transform your onboarding experience? 

Use AI to automate workflows, track success in real time, and reward performance with crypto tokens. All in one platform. 

Start Trial

No credit card required • Instant setup

Ready to transform your onboarding experience? 

Use AI to automate workflows, track success in real time, and reward performance with crypto tokens. All in one platform. 

Start Trial

No credit card required • Instant setup

Projetly vs Traditional Onboarding Tools

Projetly vs Traditional Onboarding Tools

Capability

Sales to Onboarding Handoff 

Onboarding Plan Creation

Task & Workflow Automation 

Meeting Summaries & Action Items

Collaboration with Customers

Progress Visibility & Risk Alerts

Tokenized Incentives

Document Creation & Storage

Customer Portal 

CRM & Support Integration

Traditional CRM 

Manual, scattered notes

Spreadsheets or generic templates 

Manual task creation

Manual note-taking 

Emails, Slack, Google Docs

No real-time visibility 

None

Manually created & siloed 

Requires custom dev or none 

Partial, disconnected tools 

Projetly (AI + Tokens)

AI agent auto-transfers data, docs, and context

AI-generated plans & smart checklists 

AI auto-creates tasks, sub-tasks, and assignments 

AI-generated MoMs, follow-ups, and alerts

Shared onboarding workspace + AI docs 

Live health scores, sentiment tracking, AI alerts 

Projetly's tokens for reps, CS teams, and customers 

AI-generated docs + centralized storage

Built-in, branded customer & partner portal

Integrated CRM & support systems

How Token Rewards

Power Your CS Growth Engine

Sales Agent

Deals Closed

CRM deal closed → auto-execution 

Crypto token payout for rep/team 

Onboarding Team

Timely onboarding delivery, high satisfaction 

Checklist completed + CSAT > 4 

Crypto token for delivery success 

Customer

Onboarding completion + engagement 

Onboarding % complete + login/activity 

Welcome token pack or discount unlock 

Advocate 

Referral, testimonial, or review 

Referral form completed + verified conversion 

Bonus token airdrop

Common Backend Logic: Powered by Ethereum(Base chain) Uses gas-efficient smart contracts All actions logged onchain  Staking and DAO voting coming soon 

How Token Rewards

Power Your CS Growth Engine

Sales Agent

Deals Closed

CRM deal closed → auto-execution 

Crypto token payout for rep/team 

Onboarding Team

Timely onboarding delivery, high satisfaction 

Checklist completed + CSAT > 4 

Crypto token for delivery success 

Customer

Onboarding completion + engagement 

Onboarding % complete + login/activity 

Welcome token pack or discount unlock 

Advocate 

Referral, testimonial, or review 

Referral form completed + verified conversion 

Bonus token airdrop

Common Backend Logic: Powered by Ethereum(Base chain) Uses gas-efficient smart contracts All actions logged onchain  Staking and DAO voting coming soon 

FAQs for Projetly's Customer Onboarding

What is Onboarding Software?
What is Onboarding Software?
What is Onboarding Software?
How can Customer Onboarding Solution benefit my business?
How can Customer Onboarding Solution benefit my business?
How can Customer Onboarding Solution benefit my business?
What features does Customer Onboarding Platforms offer?
What features does Customer Onboarding Platforms offer?
What features does Customer Onboarding Platforms offer?
Is Projetly's Client Onboarding Software, scalable?
Is Projetly's Client Onboarding Software, scalable?
Is Projetly's Client Onboarding Software, scalable?
What industries can benefit from Client Onboarding Solution?
What industries can benefit from Client Onboarding Solution?
What industries can benefit from Client Onboarding Solution?
How does Customer Onboarding Tool contribute to business growth?
How does Customer Onboarding Tool contribute to business growth?
How does Customer Onboarding Tool contribute to business growth?
Can Customer Onboarding Tool be integrated with other tools and platforms?
Can Customer Onboarding Tool be integrated with other tools and platforms?
Can Customer Onboarding Tool be integrated with other tools and platforms?
What makes Projetly's Customer Onboarding Platform stand out from competitors?
What makes Projetly's Customer Onboarding Platform stand out from competitors?
What makes Projetly's Customer Onboarding Platform stand out from competitors?
How can I start with Projetly's Onboarding Solution?
How can I start with Projetly's Onboarding Solution?
How can I start with Projetly's Onboarding Solution?
What features are not included in Projetly's Customer Onboarding Tool but available in Projetly's User Onboarding Tool?
What features are not included in Projetly's Customer Onboarding Tool but available in Projetly's User Onboarding Tool?
What features are not included in Projetly's Customer Onboarding Tool but available in Projetly's User Onboarding Tool?

Live walkthrough | Custom use-case discussion

Thousands of onboarding hours saved. 

Sales, onboarding, and customer teams all win, powered by AI and tokenized rewards. See Projetly in action. 

Live walkthrough | Custom use-case discussion

Thousands of onboarding hours saved. 

Sales, onboarding, and customer teams all win, powered by AI and tokenized rewards. See Projetly in action. 

Live walkthrough | Custom use-case discussion

Thousands of onboarding hours saved. 

Sales, onboarding, and customer teams all win, powered by AI and tokenized rewards. See Projetly in action.